Comment on In search of software for managing like a helpdesk but in a lite format

foggy@lemmy.world ⁨9⁩ ⁨months⁩ ago

• Appoxo@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago

  Just tried out the tutorial.
  Seems like it could fit most of my use cases but feels like a shotgun vs a fly in scope (tbf my request is equally blown out of proportion).
  Do you know of something that is more light weight and maybe aimed at a single person or for personal use?

  I felt like the software “kanboard” fit the deal the most in terms of lightweight but I feel like the tracking abilities are kinda restrictive for my needs and Google Keep can do the same without additional maintenance.

  Do you know of a kanban board with subtasking/commenting features?
  With that I could probably manage to mention the subject line of an email or the RMA ID to find it later in my inbox

  source

  • lemmyreader@lemmy.ml ⁨9⁩ ⁨months⁩ ago

    I felt like the software “kanboard” fit the deal the most in terms of lightweight but I feel like the tracking abilities are kinda restrictive for my needs and Google Keep can do the most of it without additional maintenance.

    There’s also Nextcloud Deck, which has an Android companion app. f-droid.org/en/…/it.niedermann.nextcloud.deck/ I am not sure how well Deck and Notes inside a Nextcloud web interface could work together but if I remember correctly Deck entries show up as Tasks in Nextcloud, in your customized welcome dashboard after logging in.

    source

    • TCB13@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Hey! Let’s add more bugs into an existing pile of bugs (Nextcloud)!

      source

      • lemmyreader@lemmy.ml ⁨9⁩ ⁨months⁩ ago

        I am not a Nextcloud advocate at all, and yes there’s bugs for sure, but this is a Selfhosted community and running Nextcloud inside a LAN could be worse :-)

        source
    • Appoxo@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago

      Seems like Deck is dependant on a Nextcloud instance?
      If yes it would be something I am not currently interested in as it entails too much at the moment. Will keep in mind for the future though.

      source