Of course the people in charge are shitty for creating the team, but it boggles my mind how the workers also find joy in shitting on customers.
Comment on Tesla’s secret team to suppress thousands of driving range complaints
fritz@feddit.de 1 year ago
Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks. The team often closed hundreds of cases a week and staffers were tracked on their average number of diverted appointments per day.
Haha that’s so insane
killall-q@kbin.social 1 year ago
Voyajer@kbin.social 1 year ago
The ones who didn't enjoy it probably were pushed out of their position for not "fitting in with the company culture".
brsrklf@compuverse.uk 1 year ago
Yeah. I swear, Musk has a superpower that makes people dumber.