Tesla’s secret team to suppress thousands of driving range complaints

Comments

• fritz@feddit.de ⁨1⁩ ⁨year⁩ ago

  Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks. The team often closed hundreds of cases a week and staffers were tracked on their average number of diverted appointments per day.

  Haha that’s so insane

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  • brsrklf@compuverse.uk ⁨1⁩ ⁨year⁩ ago

    Yeah. I swear, Musk has a superpower that makes people dumber.

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  • killall-q@kbin.social ⁨1⁩ ⁨year⁩ ago

    Of course the people in charge are shitty for creating the team, but it boggles my mind how the workers also find joy in shitting on customers.

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    • Voyajer@kbin.social ⁨1⁩ ⁨year⁩ ago

      The ones who didn't enjoy it probably were pushed out of their position for not "fitting in with the company culture".

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