Your post reminded me. I worked tech support for years at an ISP and we would not help people with Linux systems. Only Windows or Macs. Android on a cell but only help with connecting to Wi-Fi and very basic settings up email if they used the ISP email.
FonsNihilo@lemmy.ca 6 months ago
I can totally see why thru refused Linux.
In my opinion, Linux’s biggest weakness is that it doesn’t idiot proof itself. That’s why it will never go beyond running a server that only qualified technicians will ever be able to touch. That’s why businesses/people who don’t want to trouble shoot pcs get Windows or MacOS. Linux is not for them, yet.
Unless a enterprise version of some distro ever launches (that is for users, not servers) and has a usesble alternative to the MMC to mass control user groups and idiot proof the hell out of the distro, for the average person it won’t be useable before too long.
I used to work in IT, and even on heavly locked down laptops, people still found ways to corrupt the OS/programs on Windows (Chrome, Outlook,MS office suit, ect). Someone would complain their outlook is slow/doesn’t work, and you find out they managed to get outlook to reload 20k+ emails every time they close and reopen the app. Or their chrome won’t load a web page, and you find out chromes got 20gigs of web pages/pictures/cookies, ect that they never cleared. Dates on some files go back over a decade. I even had someone who managed to change their default boot drive somehow. I don’t know if that one ever got resolved.
If people can’t even manage to maintain a web browser or a desktop email app, there is no way they will be able to use Linux. Linux requires a little more then basic knowledge to use properly. I’m pretty literate with tech/PCs, but I ruined my first few Linux distros just by trying to set it up the way I wanted it set up. Even now, a few years later, I still have tons to learn. I still feel like an amature with Linux, and I use it most days.