Comment on Public trust in AI is sinking across the board
Blackmist@feddit.uk 8 months agoI agree about customer support, but in the end it’s going to come down to number of cases like this, how much they cost, versus the cost of a room of paid employees answering them.
It’s going to take actual laws forbidding it to make them stop.
FluffyPotato@lemm.ee 8 months ago
Oh, yea, of course companies will take advantage of this to just replace a ton of people with a zero cost alternative. I’m just saying that’s not where it should be used as it’s terrible at those tasks.