Comment on Air Canada must honor refund policy invented by airline’s chatbot
Ephera@lemmy.ml 8 months agoI could see this simply resulting in every chatbot having a disclaimer that it might be spitting straight bullshit and you should not use it for legal advice.
At this point, I do consider this a positive outcome, too, because it’s not always made obvious whether you’re talking with something intelligent or just a text generator.
But yeah, I would still prefer, if companies simply had to have intelligent support. This race to the bottom isn’t helping humanity.
fedroxx@lemmy.world 8 months ago
That won’t hold up, though.
AnActOfCreation@programming.dev 8 months ago
I don’t know about that. From the article: