Comment on Air Canada must honor refund policy invented by airline’s chatbot
stoly@lemmy.world 8 months agoI don’t know if small claims create precedent in the same way that a normal lawsuit would.
Comment on Air Canada must honor refund policy invented by airline’s chatbot
stoly@lemmy.world 8 months agoI don’t know if small claims create precedent in the same way that a normal lawsuit would.
darreninthenet@sh.itjust.works 8 months ago
Can only speak for the UK but as the lowest civil court here, small claims decisions are not binding on any other court (including other small claims courts) but they are considered “pervasive” and thus a judge should be aware and take them into consideration.
Ephera@lemmy.ml 8 months ago
Yeah, I mean, at the very least, it’s a solid argumentation. Any judge who’s given a similar case and doesn’t look up, if someone else already dealt with such a case, is just doing a disservice to themselves…