Comment on Air Canada must pay damages after chatbot lies to grieving passenger about discount | Airline tried arguing virtual assistant was solely responsible for its own actions

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brsrklf@jlai.lu ⁨8⁩ ⁨months⁩ ago

The solution would be easy, just stop having an LLM chatbot.

But I suspect they don’t want to because someone sold them on how good and cheap and human-resource-free it was, and now they think they’re too invested.

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