Stranger in the house? Repairing an expensive product? As a defense against corporate attempts at avoiding culpability?
Comment on Samsung purposely knives customer's TV to weasel out of repair
wildflower@lemmy.world 4 months agoThis seems to be fake.
First, why is the guy recording?
Found the original video made by he owner where he explains why he choose to record the technician: www.youtube.com/watch?v=lLimCcnee9c
YeetPics@mander.xyz 4 months ago
Fapper_McFapper@lemmy.world 4 months ago
The answer starts at the 10’07” mark of that video. Basically he admits that he believes the technician put the scratch on the TV. The problem is that the call to Samsung happened a week after the technician’s visit. You mean to tell me that this guy suspected that the tech made the scratch himself but this guy never bothers to review the footage before calling Samsung? But at the same time he’s paranoid enough to record the tech because they mounted one of his TVs wrong. Just not paranoid enough to review the footage after a scratch is found on the screen. Something doesn’t add up.
Buffalox@lemmy.world 4 months ago
You are so dishonest, the technicians said he would return, when that didn’t happen within a week, he called Samsung again.