Comment on "Trust and Safety" departments exist to protect the company, not users.

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JustinHanagan@kbin.social ⁨6⁩ ⁨months⁩ ago

Exactly. FTA:

"Trust and safety” departments are kinda like “Human Resources” departments. They exist to help the company avoid expensive lawsuits and expensive PR blunders. These departments, I assume, are comprised of good-hearted people who care deeply about their work and the well being of others. But they are fighting a battle that the companies do not actually want to end.

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