Comment on Mint Mobile discloses new data breach exposing customer data

beckerist@lemmy.world ⁨10⁩ ⁨months⁩ ago

• atmur@lemmy.world ⁨10⁩ ⁨months⁩ ago

  Also probably password hashes.

  The company did not make it clear from this statement if hashed passwords were accessed by the attacker.

  I don’t expect good news if they chose not to share that detail.

  source

  • Chozo@kbin.social ⁨10⁩ ⁨months⁩ ago

    I'm pretty sure they're required to disclose that, and since they're already publicly admitting to some breaches, I doubt they'd be trying to hide parts of it while they're already likely being looked into.

    It sounds like the data that was gathered is the sort of data that a customer support rep should have access to. They typically can only see pertinent details like what is necessary to verify a customer's identity and their device details, which lines up with what was mentioned in the disclosure. I imagine some CSR probably got their work account phished or something.

    Passwords are probably just fine, from the looks of things.

    source
  • beckerist@lemmy.world ⁨10⁩ ⁨months⁩ ago

    [deleted]

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    • wreckedcarzz@lemmy.world ⁨10⁩ ⁨months⁩ ago

      laughs in 100+ char random unique passwords and hacker teard

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  • Billy_Gnosis@lemmy.world ⁨10⁩ ⁨months⁩ ago

    All that the email I received from them said was that they fixed the problem and there was nothing further I needed to do.

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  • JJROKCZ@lemmy.world ⁨10⁩ ⁨months⁩ ago

    They are required to disclose if that happened or they believe it happened. If they’re not saying it happened then they believe the password are fine at the time of announcement

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