The manager of that store was the same one who, to name just a few occasions:

• Disregarded safety and climbed up the boxes herself when doing truck, resulting in a large container being dislodged from the top and landing directly on an employee's face, breaking his nose. She begged him not to tell, and he really should have. While I can't say that she 100% wouldn't have paid him off, he was also just really nice.

• Made fun of another employee's weekly pay in front of all their coworkers. It was only in the double digits because they'd had the flu for weeks.

• When a customer bought a candy bar, stood there in line and ate the entire thing, then immediately demanded a full refund because they "didn't like it," forced me to complete that refund because the customer is always right.

• Calmed a different customer over the holiday rush by publicly and very loudly threatening to fire me. The complaint had been quite simply that I (quote) "wasn't smiling enough" and this must have ruined this person's entire holiday spirit. Unbeknownst to the customer but fully known to my boss, I had just cremated my brother two weeks ago. The PTSD from that year's rush is just barely starting to fade twelve years later.

In short, the manager of this particular store would do whatever action was the cruelest to others with the least amount of effort on her part, but then fall all over herself to brown nose A Customer.

No, I'm not aware she was made to pay for the door. She very likely would have been allowed to shop if she physically could have.