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Comment on Humana also using AI tool with 90% error rate to deny care, lawsuit claims

Did they really need an AI tool? I worked in healthcare for years before this stuff came out, and back then they didn’t need AI to blanket-deny 90% of claims without reading them. United Healthcare was/is even worse.

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Tronn4@lemmy.world ⁨11⁩ ⁨months⁩ ago
The difference is now they don’t need to be paying people to deny the stuff

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- 4am@lemm.ee ⁨11⁩ ⁨months⁩ ago
  People haven’t denied the stuff since the 1980s, it’s all been automated with rule engines. You’d never get claims paid if you had to do it all by hand.
  
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  - lolcatnip@reddthat.com ⁨11⁩ ⁨months⁩ ago
    
    You’d never get claims paid if you had to do it all by hand.
    
    Isn’t not paying claims the point?
    
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