at least let folks graciously exit the platform.
Are you aware the plan was sunsetted two years ago? How much time do you need to graciously exit?
at least let folks graciously exit the platform.
Are you aware the plan was sunsetted two years ago? How much time do you need to graciously exit?
papertowels@lemmy.one 9 months ago
How much notice was given for data deletion?
Sounds like an explicit cap should’ve been written into the fine print. Why are you supporting “unlimited, but I will cut you off whenever I feel like it” versus, for example, what cellular plans typically advertise: “unlimited, but you get deprioritized after x gigs”
The former just seems to be not consumer friendly.
wahming@monyet.cc 9 months ago
Two years? Users were informed the plan ended 2 years ago. Google grandfathered them in until now. If that’s not enough time I don’t know what is.
Because that’s not what Google did. When it turned out unlimited was unviable because of jackasses, they terminated the plan for EVERYBODY and moved to explicit storage limits. In other words, exactly what you’re advocating. And they did that two years ago. The journalist affected here was affected because he ignored the limits of the new plan for the last two years.
Google sucks, but in this case what exactly did they do wrong?
papertowels@lemmy.one 9 months ago
Like I said, the article says they were only told it would be put in read only mode.
Can you share a source that shows Google told them “we will delete your data in two years”?
Good point. I would then argue that what we have now is in fact the nicer thing, because we’ve established it’s more consumer friendly.
Based on the article, the only sunsetting notice given to users was that their accounts will be put into read only mode. They should’ve provided an explicit timeline, instead giving one weeks notice for data deletion out of the blue.
You’d think they’d learned a lesson about being explicit given the exit from unlimited plans…
wahming@monyet.cc 9 months ago
Meh. I’m not really trying to defend Google here, I think both sides are shitty in this situation. Again, my initial point was merely that this is a tragedy of the commons issue, and the reason we no longer have (nearly) unlimited plans is because some users decided to knowingly push the limits and abuse it to the extent that the plans had to change.