Comment on Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data

• wahming@monyet.cc ⁨9⁩ ⁨months⁩ ago

  at least let folks graciously exit the platform.

  Are you aware the plan was sunsetted two years ago? How much time do you need to graciously exit?

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  • papertowels@lemmy.one ⁨9⁩ ⁨months⁩ ago

    Are you aware the plan was sunsetted two years ago? How much time do you need to graciously exit?

    How much notice was given for data deletion?

    As for finite, due to the laws of physics there’s obviously a limit. If I try backing up the entire Internet it’s obviously not gonna happen.

    Sounds like an explicit cap should’ve been written into the fine print. Why are you supporting “unlimited, but I will cut you off whenever I feel like it” versus, for example, what cellular plans typically advertise: “unlimited, but you get deprioritized after x gigs”

    The former just seems to be not consumer friendly.

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    • wahming@monyet.cc ⁨9⁩ ⁨months⁩ ago

      How much notice was given for data deletion?

      Two years? Users were informed the plan ended 2 years ago. Google grandfathered them in until now. If that’s not enough time I don’t know what is.

      Why are you supporting “unlimited, but I will cut you off whenever I feel like it” versus, for example, what cellular plans typically advertise: “unlimited, but you get deprioritized after x gigs”

      Because that’s not what Google did. When it turned out unlimited was unviable because of jackasses, they terminated the plan for EVERYBODY and moved to explicit storage limits. In other words, exactly what you’re advocating. And they did that two years ago. The journalist affected here was affected because he ignored the limits of the new plan for the last two years.

      Google sucks, but in this case what exactly did they do wrong?

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      • papertowels@lemmy.one ⁨9⁩ ⁨months⁩ ago

        Two years? Users were informed the plan ended 2 years ago. Google grandfathered them in until now. If that’s not enough time I don’t know what is.

        Like I said, the article says they were only told it would be put in read only mode.

        Can you share a source that shows Google told them “we will delete your data in two years”?

        they terminated the plan for EVERYBODY and moved to explicit storage limits. In other words, exactly what you’re advocating.

        Good point. I would then argue that what we have now is in fact the nicer thing, because we’ve established it’s more consumer friendly.

        Google sucks, but in this case what exactly did they do wrong?

        Based on the article, the only sunsetting notice given to users was that their accounts will be put into read only mode. They should’ve provided an explicit timeline, instead giving one weeks notice for data deletion out of the blue.

        You’d think they’d learned a lesson about being explicit given the exit from unlimited plans…

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