First of all, I’m sorry to hear you’ve had a crappy experience with your printer, and I hope you have something that works better for you now. What you write does however align with what I’ve heard about this brand previously… The printer buying guide that I like to refer to has put Geeetech in the “hall of shame” category, with the following remark:

No quality control, useless customer support, offers paypal refunds to customers who leave 5 star reviews on their Amazon pages, offers to pay to have bad reviews deleted. Pays youtubers to lie about the machines.