Comment on Walmart, Costco and other companies rethink self-checkout, some stores removing them
otp@sh.itjust.works 9 months agoI’ve never had a failure, but one chain near me is a bit annoying with its “place your item in the bagged area” setting… I’d rather just put it in my cart directly, especially when I’m running out of room.
I find it easier to sort my items the way I like and to verify prices immediately, rather than having to watch the cashier and look at the machine, then ask the cashier to stop and remove/question something that scanned wrong…
And I’m surprised at how often I’ve had cashiers punch in the wrong produce code to something that’s more expensive than my item. Have they stopped training cashiers in hopes that they’ll make up for the 4011 phenomenon? They can’t be doing it on purpose, but it’s just weird to me.
Cihta@lemmy.world 9 months ago
It’s always the bagging thing that fails for me. I’m not the smartest person in the world but I can scan an item and place it in the bagging area. It’s kinda out of my hands at that point. Be it calibration or incorrect data sometimes it won’t recognize and after a couple attempts locks and some underpaid person has to come roll their eyes at me and swipe a card to let it go through.
I’ve probably just been unlucky and gave up 10yrs ago on that.
No they don’t train cashiers beyond what button to press. Produce is interesting. It’s been a while (love curbside service) since I’ve been in a grocery store but ours has tags on produce you show to a scale and it weighs it and prints out a sticker with a barcode.
And I just realized how abusable that is. I’m going shopping tomorrow!
Oh what’s the 4011 thing? Doesn’t ring a bell.
otp@sh.itjust.works 9 months ago
4011 is bananas, which are one of the cheapest things by weight