I remember when I worked in tech years ago, about the time Facebook was formed, it was common to avoid things like this because they only become lose/lose for the company. Once you engage in a program to help people’s mental health or really anything vague and not part of your core business, you’re tying an anchor to yourself.
People start writing articles about your failings and petitioning changes, etc. Everyone becomes a critic of your methods, and then it becomes possible for every blogger to come up with a story of someone experiencing a mental health crisis using your product to blame you for whatever happens to them. Eventually, this thing you were convinced to implement out of a sense of communal good becomes the pitard you’re hoisted upon.
Better to just say “Not my business” and let people tut about your unwillingness to help for a news cycle than spend hundreds of thousands just to get bad press everytime the program fails or someone feels like writing a different critique for how they would manage the program.
gapbetweenus@feddit.de 7 months ago
You could change the experience in significant way by adjusting the algorithm of suggested posts.
ExLisper@linux.community 7 months ago
How would you adjust it? The whole concept of ‘social networks’ is just posting your life for everyone to view and expecting some validation/confirmation. I don’t think algorithm can change that. There’s plenty of other platforms/tools already where you can… you know, do other things like read news, post comments anonymously, play games and stuff. People who post selfies on instagram specifically want to be judged by other people. I don’t think there’s a healthy way to do it.
aniki@lemm.ee 7 months ago
ExLisper@linux.community 7 months ago
Worked fine in what sense? Teen weren’t getting getting depressed from watching perfect, fake lives posted by influencers? They weren’t bullied? I doubt it. I mean, you’re right, you can make social networks less toxic but in the end the entire concept is just silly, useless and harmful. The only way to win is not to play.
gapbetweenus@feddit.de 7 months ago
Easiest way to make it less toxic, is to make it just chronological - that’s just the most basic example.
deafboy@lemmy.world 7 months ago
A downvote button. Companies dread the downvote button!