Comment on [deleted]
fubo@lemmy.world 1 year ago
Your grocery store should switch to a single queue dispatching to all registers, instead of one queue per register. Queueing theory and human psychology predict that this will reduce the likelihood of customers having heart attacks over another customer’s slowness.
tatterdemalion@programming.dev 1 year ago
That’s how it works. It’s doesn’t matter once you have your groceries unloaded onto a conveyor.
fubo@lemmy.world 1 year ago
In the examples I’m thinking of – like the Trader Joe’s in my city or the military commissaries I saw as a child – you don’t get assigned to a register until that register is free; so you’re never in a position to get upset over a specific other customer’s needs.
tatterdemalion@programming.dev 1 year ago
Ok. This was a Kroger. And honestly I’m just annoyed that this person just stood there doing nothing while the cashier fumbled his way through bagging groceries. It’s incredibly easy to just help.
fubo@lemmy.world 1 year ago
Hmm. I can’t tell at a glance whether a person has bad arthritis, peripheral neuropathy, hand spasms, or some other reason not to do the things that I would do with my hands. Just because something would be easy for me doesn’t mean that I can safely assume it’s easy for that other person.