Comment on Too many products are easier to throw away than fix—consumers deserve a 'right to repair'
SCB@lemmy.world 1 year agoConsumers have shown that, overall, they’d rather replace than repair. Why should companies fight their consumers?
Comment on Too many products are easier to throw away than fix—consumers deserve a 'right to repair'
SCB@lemmy.world 1 year agoConsumers have shown that, overall, they’d rather replace than repair. Why should companies fight their consumers?
CorrodedCranium@leminal.space 1 year ago
Their reputation is probably the biggest reason.
If I buy something that has a real standout defect, especially if it doesn’t show sign of improving, I’m not going to buy it.
It’s like restaurant reviews. Most people likely won’t be vocal about a good or mediocre experience but from what I’ve seen they will comment about a negative one.
For example if I bought a Switch Lite and was stuck with joycon drift you bet I’d tell someone who was looking for a Switch.