I was an independent IT Management Consultant for decades and nearly all the projects I was brought in to lead were moving from one software / cloud offering to another as they were unhappy with said current offering. Yet in every single case it was that they never took to the time to actually integrate the offering into their business processes and hence they did not see a return on their investment. They would pay me to lead a team to rip it out and replace with another service, only to repeat the mistake despite all my efforts to steer them in the right direction. Executives are so bought into the sales hype and are utterly detached from the reality of implementing that it is laughable. Your government is likely doing this right now across hundreds of millions of dollars of projects. At least the Execs get their egos stroked by MS and similar so someone is winning.
Sounds like your IT has not configured things correctly and they are most likely understaffed. The move to cloud to save on IT expense is the biggest lie providers tell. If you want the products to work well and fit into workflows they need to be configured.
Immersive_Matthew@sh.itjust.works 11 months ago
joel_feila@lemmy.world 11 months ago
Yeah all my it friend have all kinds of stories about out if touch bosses. They know to business but nit much else
CmdrShepard@lemmy.one 11 months ago
Nearly our entire IT division was laid off in favor of outsourcing. Yet another example of some executive being wooed by some snazzy sales pitch promising the world while delivering a steaming pile of poo.
TheDarkKnight@lemmy.world 11 months ago
Think I found the problem and I’m not certain it is entirely Microsoft fault haha…