Comment on Moderation norms on SocialHub going forward
aschrijver@socialhub.activitypub.rocks 1 month ago
The flagging and hiding is standard moderation functionality that comes with Discourse forum software, and is also part of the wellbeing procedures of SocialHub, as it allows things to cool down when controversy and heat comes into a discussion. And allows moderators to take a neutral position between the persons involved, so they can come to reason and reconciliation without having to perform on a public stage, facing tribunal for what may be only a minor thing. And also and on public media channels that may be archived forever, carving your bad Monday in stone. Thus I think it is a very good thing, and not doing so is comparable to a manager that calls an all-hands meeting with the entire company’s personnel for any minor workfloor conflict.
I was the one who flagged two consecutive posts, and mentioned publicly that I did. A well-moderated forum would see the community staff enter DM’s and bring the two of you together and ask both “how can you reformulate that text more friendly and in line with our CoC, and are you willing to do so?”. The outcome of handling the flag determines the visibility status. Severe harrassment would remain invisible, and minor things might be left unchanged or revisioned, where the forum still offers the revision control to see the original text.
That said, there is something to say for a downvote treshold, before flagged posts become hidden. I don’t know if the software supports that. And also it is more appropriate for active forums that are frequented with many members who truly care about community health. Not the low visitor numbers of passers-by that this forum has, and where there really is no such thing as “community” in any other than the most general sense.