Comment on Business owner 'hires' ChatGPT for customer service, then fires the humans

BobTheBoozer@lemmy.world ⁨1⁩ ⁨year⁩ ago

I see two inevitable problems;

  1. we outsourced this to you because it was cheaper, if you’re using ChatGPT what do we need you for?

  2. companies want people to buy stuff, but if you significantly reduce the workforce you also reduce the availability of funds to buy stuff

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