Sure, they don't really care if the user is happy as long as the user subscribes or views ads. In the Facebook experience I listed in another post, Facebook doesn't care if you're happy. They might make more money if you're frustrated or angry, as long as you don't stop using the site. This type of customer abuse is easier for companies that have a monopolistic position.
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BURN@lemmy.world 11 months agoiirc Apple Music pushes certain “popular” artists. There’s always an agenda, be it getting paid under the table or promoting more lucrative ads. Sometimes they’re A/B testing on users to see if pushing a certain artist or genre results in more or less playtime.
But really it comes down to user choice being the last thing they think of. They think they know best, and think they should dictate everything.
Algorithm design is good enough that it can effectively recommend with extremely good accuracy, but that doesn’t necessarily always work in favor of the companies in charge.
squiblet@kbin.social 11 months ago
Quatity_Control@lemm.ee 11 months ago
The fact that this topic has no good algorithm experience, I question if it is good enough. I think the algorithms suffer from feedback loops.
BURN@lemmy.world 11 months ago
Generally you can attempt to filter that out, but it’s also why there’s frequent A/B testing of these algorithms. It’s why the algorithms always feel like they’re subtly changing at these mega corps. They’re constant trying different things to find what results come out of it.
There’s absolutely feedback though. Once something gets critical mass it becomes easier for it to get more since the algorithm is going to have it r at. FiA idly high ranking no matter what
squiblet@kbin.social 11 months ago
The entire recommendation concept is such an obvious feedback loop. "When we show you items from a-e from a set ranging from a-z, butd never anything from f-z, you click on something from a-e! So you must love those!"