100% accurate. I ran a family owned grocery and the owners never shut up about payroll. As soon as I started managing a department it was “you’re overstaffed” every flipping week. I explained my plan to use the extra hours to have the employees trained on how to make more prepared food instead of buying the premade junk. They complained and complained until the end of the second month when my numbers for prepared food in that single month grossed enough to pay for the extra staff need for over half the year.

They still complained I was overstaffed.