It’s a problem if they claimed it as their own or it didn’t add value, and (2) it wasted your time as a result.

Sometimes the experts just know how to search more effectively in their domain (which nowadays is increasingly using the right context/prompt with some AI, and formerly known as Google-Fu before google search turned to shit)

To be genuinely helpful and polite, they’ll do a little legwork to respond personally and accurately… others might just be dicks who don’t respect your time.

Try not to be that dick yourself, though. If you are asking someone for help, show your work and provide relevant info so they don’t waste their time.