Comment on YSK what is really happening when Dish/DirecTV (et al) and your local news have beef with each other
cerebralhawks@lemmy.dbzer0.com 9 hours agoThat sucks. I mean, it’s out of her control. Of course the satellite services would redirect those calls to people they don’t think much of (no disrespect to your mom, all disrespect to the system) and have no power to change.
To be fair, I can’t say for certain the local station doesn’t do the same. I’ve never called them — I always felt it would be a waste of their time. (I know what I said, to call them. Most people won’t. But it’s a nice ideal. And some people will.)
It’s like that old cartoon, I’m not sure if it was Garfield or Dilbert or something else entirely. A comments/compliments box, and then a complaints box that is right over a trash can and presumably has no bottom — complaints go straight into the trash. I think a lot of companies work like that.
dharmacurious@slrpnk.net 4 hours ago
Lmao. That’s exactly what working customer service is like. Except you are the trash can lol
cerebralhawks@lemmy.dbzer0.com 3 hours ago
Yep. Did my time in customer service. Fast food, and retail (department store). They say everyone should do at least one year. I’ve done about 3 years of it in my life.
I wasn’t that put off by legitimate customer complaints if I felt I could help them. These days I’d say something like “this is 2026, you know corporations don’t care about you, or me… the least us little guys can do is be decent to each other,” but then they complain to customer service or whatever and I’d be shown the door… funny how savage people are to appease people who don’t care about either of us. Like, will you get a coupon for 10% off your next order if you got someone fired for trying to level with you, and took food off their table? So yeah… but nah, it was the scammers I really didn’t like. I’d rather stock and block (or face, in some stores: moving product to the front, making it look good). You don’t get scammed, Karens/Kevins leave you alone for the most part, you can help people, and you can play with kids (to an extent, like hide from them when they spot you, or wave a toy at them you think they’d like). And you really get to know the store so when people ask where something is or if you have something, you don’t really have to think about it. I also liked working photo.
I thought retail was uniquely shit in that shit people rise to the top. That was when I was 16-20. Over half my life ago. Yeah, that’s everywhere.