Note that ThinkPad and IdeaPad are practically different companies with how Lenovo acts.

Fully expect IdeaPads to continue to be shit. ThinkPad can do the most wondrous good stuff in the world and IdeaPad will stay garbage.

And yes, I went through the same exact maddeningly shitty keyboard replacement procedure. Never again IdeaPad, though ThinkPad has been fine.

Bonus points, ThinkPad brand never shipped Superfish, and most of the firmware security flaws have been IdeaPad side. It’s amazing how half-assed they are with that brand yet pretty competent with ThinkPad.