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Comment on Letting users fill out a form before notifying them that they need to sign in to submit it is scummy and needs to end.

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plz1@lemmy.world ⁨2⁩ ⁨days⁩ ago

Yes, you can. It’s called a chargeback. Companies hate it, because it’s a refund plus a fee/fine they have to pay for being awful. You just call your credit card company and ask them to initiate a chargeback. They’ll ask some questions about if/how you attempted to go through the right channels, how much time you allowed them, etc.

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spankinspinach@sh.itjust.works ⁨2⁩ ⁨days⁩ ago
I knew there was a mechanism but not the name for it! Thank you!

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s38b35M5@lemmy.world ⁨1⁩ ⁨day⁩ ago
Charge backs aren’t just granted arbitrarily though. I spent almost $1k on getting my wheels refurbished. When I got them back, they had done more damage rather than repair them, and now the wheels cause major vibration.

Visa denied the charge back because a “service was provided.” Despite the owner telling me on a recorded call that he’d never refund me or make it right, and sending over forty pictures of before and after. I’m out the money and Visa couldn’t care less.

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- plz1@lemmy.world ⁨6⁩ ⁨hours⁩ ago
  Yeah, they are not wrong, as crappy as that is. I hope you looked at small claims court though.
  
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