Comment on Burger King will use AI to check if employees say ‘please’ and ‘thank you’

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NikkiDimes@lemmy.world ⁨1⁩ ⁨week⁩ ago

Eh, to my knowledge, something like OpenAIs Whisper API for audio transcription is only $0.006/min, so $8.64 for an entire day’s worth of audio. From there, you could run some basic non-AI heuristics to determine if keywords were uttered or not per customer interaction.

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