Kids are already coming out of school computer illiterate. They know how to use specific applications, but don’t know things like directory hierarchy. Onboarding young people into working with general office productivity like SharePoint, or giving them a real grown up laptop instead of an ipad is like teaching boomers to open PDFs all over again. All the same old training and helpdesk calls.

the solution is the same as it was 30 years ago: computer class where they deep dive into how the things work, not just how Microsoft and Apple decide the things are used.