Comment on Rayman 30th anniversary has save data bug and Ubisoft support says post launch support has ended
Quetzalcutlass@lemmy.world 5 days ago
The “support” was clearly a hallucinating AI agent, and Ubisoft has already clarified that the game is still supported and should get a patch in the future.
biscuit@lemdro.id 4 days ago
Do you think the savings they make by letting staff go outweigh the occasional PR hit they get from AI hallucinations like this?
I wonder if, as more companies do it, these sort of things just happen more and more and become standard operating procedure.
squaresinger@lemmy.world 3 days ago
There’s a ton of precedence for this.
We have accepted that our clothes don’t fit, that our non-fitting shoes ruin our feet, that our furniture all looks the same and doesn’t fit into the spaces we have, that consulting by knowledgeable sales people was replaced by product listings that can’t even reliably tell you if a printer is monochrome or color.
Enshittification is nothing new. It’s something that has been going on for at least the last 70 years.
I mean, just compare the fabric of clothes from 20-30 years ago to new stuff. I still got some clothing from the early 2000s that holds up just fine, while the newer stuff just falls to pieces after a year or so. You can even see that in the marketing. If you look at clothes ads even of cheap brands from the 80s, they all advertise with long-lasting quality. Pretty much no brand does that anymore.
So yes, AI will just make customer support, marketing and software quality way worse and we will just accept that like we have done for the last 70 years.