Comment on Wendy's closes US restaurants and focuses on value to turn around falling sales

laranis@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

Wendy’s, McDonald’s, and BK all started enshitifying until they realized they were hurting themselves. Even if they all revert to good, inexpensive food they are still left with the biggest problem that I’ve noticed: they have shit employees.

They cheapening also affected wages. Which means everything from line cooks to drive thru people to their store managers ended up being ridiculously inept. Maybe this is old man yells at clouds, but for me to step into one of these restaurants again there has to be attention paid to improving service. Drop the kiosk in favor of a friendly face who wants to help me get a meal I will enjoy. How about making the food semi presentable instead of apathy wrapping in wax paper. And of course I had better be able to walk away with lunch for $8 after tax.

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