Maybe I came off as dismissive or just stupid, but I really did mean to be helpful. Of course you don’t want users experience bad interactions. I meant if those interactions were for an actual intended reason. So yeah, never mind.
Bummer you’ve had a hard time. I think they and the free software community are trying to put together a good solution.
tyler@programming.dev 1 week ago
Sorry, clearly I responded too harshly. Honestly I’m just tired of the suggestions to use Matrix, when myself (and several other people I know personally) have constant issues with it. I’ve tried to use Matrix for over 3 years now and I am required to use it sometimes, but every time I’m incredibly frustrated.
I agree, and I do think we need that, but sometimes the focus should be on usability before security. I know how much that sucks, but if you look at Lemmy you see the same thing. The focus was on usability first. Security came later, because (honestly) security is kinda pointless when every user can set up their own instance and intercept any posts they want. We’ll get there eventually with security, but if people aren’t using your platform then security is pointless.
sem@piefed.blahaj.zone 1 week ago
That error happened to me too, and I created a new account, and saved the recovery key to a password manager.
Matrix frequently asks for the recovery key (too often, if you ask me, but it’s for ‘security’ I guess). But since I have it saved in the password manager, I never have the unable to decrypt problem any more.
I’ve now had at least two matrix accounts for about a year, which haven’t had that problem.
I’m not sure if this will solve the issues you’re having, but I thought it might be helpful to somebody to post this anecdote. If you were having trouble with matrix in the past, it might be time to try again.