Comment on Chatbots Make Terrible Doctors, New Study Finds

NuXCOM_90Percent@lemmy.zip ⁨16⁩ ⁨hours⁩ ago

How much of that is the chat bot itself versus humans just being horrible at self reporting symptoms?

That is why “bedside manner” is so important. Connect the dots and ask follow up questions for clarifications or just look at a person and assume they are wrong. Obviously there are some BIG problems with that (ask any black woman, for example) but… humans are horrible at reporting symptoms.

Which gets back to how “AI” is actually an incredible tool (especially in this case when it is mostly a human language interface to a search engine) but you still need domain experts in the loop to understand what questions to ask and whether the resulting answer makes any sense at all.

Yet, instead, people do the equivalent of just raw dogging whatever the first response on stack overflow is.

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