Employee: “Change thing for (cost savings, expediency, safety)!
Management: (if they reply at all) “No. Do it the way we have always done it. Change is expensive.”
Comment on Every job that I was ever trained to do and every job when I trained others was like this
Lyrl@lemmy.dbzer0.com 1 week ago
It’s an unfortunately rare skill set to change documents. If the way it’s being done is better than the document, there is a process to make the document match, but that idea seems to not even occur to most of my coworkers, across multiple industries in my couple of decades working. They usually seem happier if I go through the paperwork and get their training to match what they are doing, though.
RememberTheApollo_@lemmy.world 1 week ago
toynbee@lemmy.world 1 week ago
Will you be my co-worker?
Lyrl@lemmy.dbzer0.com 1 week ago
Aw, thanks. I hope you gain a document savvy coworker!
JordanZ@lemmy.world 1 week ago
Lyrl@lemmy.dbzer0.com 1 week ago
I work in manufacturing, lots of physical tasks. The work instructions for the physical tasks get out of date with control system and physical machine changes just as much as the non-tangible type work documents.
I have found work instructions that (succintly, no essays) explain when something is a safety protection, or affects quality, are more effective. Most workers want to make a good product, and are genuinely trying to be helpful by making a change, but might not have visibility to the full impact. Explanations can also help reduce change fear: often managers won’t approve change because they don’t know why a rule exists, but are afraid it’s important. Having the explanation right there with the rule can help reasonable arguments prevail over fear.