Comment on Verizon carriers start switching to 365-day device unlock policy, up from 60 days
frozen@lemmy.frozeninferno.xyz 1 day agoNot with AT&T. Bought a Pixel 9 Pro Fold on a huge sale from Google themselves, but because AT&T doesn’t sell it, they couldn’t provision it correctly on their network. Went through all the troubleshooting, they sent me a new SIM even. Finally I did my own research online, found a reddit post where someone talked to an employee on some internal AT&T team that said they probably won’t ever support it properly since they don’t sell it.
So that was frustrating.
klymilark@herbicide.fallcounty.omg.lol 1 day ago
Oh that’s gross as shit. Seems they have a general BYOD plan, but I guess that only applies if they have that model of phone.
Didn’t even realize that could be an issue, given I’ve used a PinePhone of all things on my carrier and it worked as fine as one could expect mobile Linux to work
frozen@lemmy.frozeninferno.xyz 11 hours ago
Yeah, their BYOD plan works great if they sell the phone you’re using. My Pixel 7 I got from the Google Store worked just fine with AT&T for two years before I upgraded. I just didn’t even consider whether they sold the device or not to be important to the functionality of the phone.
FauxLiving@lemmy.world 1 day ago
Anything can be an issue if work hard enough.
This is, conveniently, a decision that discourages their customers from buying hardware from anywhere but themselves an anti-competitive practice which carries little risk of lawsuit, or fine.
It’s certainly not a technical problem. We all, mostly, use the same cellular network and other carriers have no trouble supporting devices purchased directly from the vendor.