He wasn’t, but if the head of the kkk got a complaint the ban would have stuck for much longer
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SuddenlyBlowGreen@lemmy.world 9 months agoI’m actually kind of glad Amazon is trying to shut down services for bigots.
How exactly was he a bigot?
mvirts@lemmy.world 9 months ago
unoriginalsin@lemmy.world 9 months ago
As it turned out, he wasn’t. But when they stopped servicing him, they had every reason to believe that he was.
Do you continue to service a customer whose behavior is otherwise unacceptable until you’re absolutely sure he’s a bigot? Or do you abide by your legal obligation to protect your workers from such behavior?
I don’t know if Amazon did the worst thing here, but I don’t know that the best thing is far off from what they did.
ansik@kbin.social 9 months ago
Who at Amazon would be hurt by a bigot using their Echo or doorbell? Stopping deliveries sure but this is a couple of steps further.
unoriginalsin@lemmy.world 9 months ago
That’s a great question and I don’t know what kind of exposure Amazon employees have to audio logs from those devices but I’m certain there’s some sure to required troubleshooting and debugging.
I also don’t know how integrated the various aspects of a user’s account are and whether it would even be possible for Amazon to have taken a smaller step.