Don’t point out people are misunderstanding the product, we’re here to shit on the product for anything and everything
Comment on Windows users keep losing files to OneDrive, and many don't know why
filcuk@lemmy.zip 13 hours agoSorry, that makes no sense to me. These cloud sync apps are setup for mirroring. If you change one side, it’s reflected on the other. This is just user error (or poor UI, lack of explanation on what delete does in the cloud)
Passerby6497@lemmy.world 10 hours ago
ReluctantMuskrat@lemmy.world 10 hours ago
To be fair when it’s a product a person didn’t ask for and the OS forced it on them, it’s not unreasonable that they may not understand how it works and make mistakes.
Bytemeister@lemmy.world 8 hours ago
Yeah, you can’t yell at someone to RTFM when they didn’t opt to use the product, and the “manual” is just a barrage of question on a Microsoft support forum where every answer goes to a Microsoft.learn page that hasn’t been updated since 8.1.
Passerby6497@lemmy.world 10 hours ago
It is unreasonable to assume you can delete a file from a sync app’s clod dashboard and not expect that the deletion would be synced to the device.
I get that OneDrive is a mediocre product that gets forced on end users, but so many people turn their brains off and just try to kill it with fire instead of thinking through their actions before making rash decisions.
dustyData@lemmy.world 1 minute ago
Read the article. That is not what is happening.
This problem stems from the way OneDrive handles synchronization between the cloud and a user’s local system. Disabling OneDrive Backup without explicitly restoring or relocating local copies can, in some cases, result in files being removed from both environments.
Pargin noted that the only way to remove files from OneDrive without also deleting them from the local machine is to follow a detailed, step-by-step guide “There is no intuitive way to do it,” he said, accusing Microsoft of deliberately burying the necessary controls deep within menus.
It is a dark pattern, it is meant to scare or annoy the users into paying a subscription or leave the system as is. There’s exactly one cloud service that deletes all files without warning as soon as it is disabled, and it is only OneDrive. Every other service warns users and give grace periods for the users to download their data before deleting the files for good. It is absolutely not the user’s fault.
glitchdx@lemmy.world 10 hours ago
It is unreasonable to expect users to understand.
mrslt@lemmy.world 8 hours ago
If that’s the case, then OneDrive shouldn’t bitch at me aboutt storage limits. What does it want me to do? Delete my shit again?