Collecting data relevant to the app is ok and logical. It’s collecting unrelated personal info I gave a problem with.
And i can sympathize with you regarding users. I design control system interfaces and sometimes I go to extremes to make it good for idiots. And i still get calls at 7am, have to drop everything else and drive 40 miles just to point out the giant red ALARM text i specifically put there to make things easier. It’s on the first fucking page!
It’s nice that remote access is easier now but some of these facility managers… i don’t know who puts their pants on for them because they don’t seem to be able to navigate treacherous logic and reason.
I hope I didn’t just quote your whole post, still trying to figure out boost hah