I mean I understand that but if there are 5 hotels in a given area at least it gives me an option to reward the one with the better internet with my business.
Comment on Hotel review sites should include a section where reviewers can share the internet speed
FriendOfDeSoto@startrek.website 2 days ago
The problem with speed as a metric is that it isn’t just up to the hotel infrastructure if you as a user actually get it. You’d be rating the hotel on the performance of their ISP and other factors not under their control. Let’s say you traveled from far and try to access websites from home, and the undersea cable got disconnected by mad shark, it’s not the hotel’s fault but you cannot expect that all users will consider that it isn’t the hotel’s fault when they give it a one-star rating on internet speed. If you’re behind the great firewall of China anything but local sites are fast.
jode@pawb.social 1 day ago
deleted@lemmy.world 1 day ago
The review would stay and hurt their reputation.
Also, if the service you use is in the far east and the damaged cable in the far west, the results would deceive you and make you believe the internet connected to your service is good while it’s not.
The best option is to advertise the maximum speed in rush hours from local or nearby server.
fdnomad@programming.dev 1 day ago
Well even if its not their fault, if the connection I can get in the hotel is insufficient for my needs, I want to know and book something else.
FriendOfDeSoto@startrek.website 1 day ago
I get that. But a rating system by the unwashed masses is going to give you shit data to base your decision on. Because they cannot tell if it was a setting on their device, the hotel network, their ISP, or an act of god that fucked up their internet speed. People are dumb, attribute fault preferably externally. They’ll all blame it on the hotel. You could be reading five reviews from last week about bad internet when there was an unfortunate power outage at the big brand ISP and they were running on the backup satellite internet the hotel had ready for just that case. That doesn’t tell you shit about what it’s like on any other day when everything is working fine. And the reviews end up hurting their business.
Ratings work if you get thousands of them to get enough variety, which I think you probably won’t here. Or if you find a trusted source, a reviewer who knows what they’re doing. Internet speed is in the reviewer category for me.
Onomatopoeia@lemmy.cafe 1 day ago
Guess what, my work doesn’t have network performance issues, and I don’t have network performance issues.
Guest networks at hotels are notoriously shitty, stop excusing it by creating a strawman.
tehmics@lemmy.world 1 day ago
Using satellite as their Internet fail over solution should rightfully hurt their business.