Comment on YSK Tempur Mattresses fail quickly and the warranty is fake
Pika@sh.itjust.works 7 hours agothose arbitration clauses generally only cover class action, but regardless in this case going through arbitration would be cheaper for them anyway since it’s very likely the third party will side with them. Additionally, I’m fairly certain if they went through the AG it becomes a criminal case not a civil due to them violating consumer protection laws, which would likely make the arbitration clause obsolete anyway.
Nollij@sopuli.xyz 4 hours ago
While the AG has a number of options available, most common are civil suits. But even before that, simply having the AG in the middle is putting them on notice that they need to really, REALLY be confident that they are in the right. In most circumstances, they will simply approve your warranty claim to avoid the risk.
When you see headlines of “[state] AG sues XYZ Corp for not honoring warranty claims”, it means there have been a ton of complaints, or a lot of complaints where they still refused. You should never purchase from a company that’s had one of these headlines recently.