Comment on Today in “Google Broke Email”

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TheRealKuni@piefed.social ⁨2⁩ ⁨weeks⁩ ago

I have a personal domain I use for email, with an address set up as firstname@lastname.family

Most people understand this just fine, but sometimes forms don’t work with .family as a TLD. EVERY NOW AND THEN, though, someone cannot comprehend an email address that doesn’t end in Gmail.com.

When I arrived to have some work done on my car recently the person on the phone had recorded my email as: firstnameatlastname.family@gmail.com. Like, the actual word “at” was in there. I had never said anything about Gmail. And when I corrected it after arriving at the shop, their form had no issue with the .family TLD.

I think some people genuinely don’t understand that Gmail and email aren’t synonymous.

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