Ulefone is a tiny Chinese company that employs between 500 and 1000 employees. It’s far, far, far from being a “corporation”.

They market themselves as approachable and say they have a 24/7 chat available. Sure, it’s probably a bot you’d start talking to, but potentially end up talking to a human.

But, well, you do you. Bought a phone, spent months troubleshooting on your own, and now want to stop using it completely - if you feel good about it, it’s all good.

But I were in your shoes, I’d probably at least see what happens if I contact support.