Back when I was in my early 20’s I once had an interview with the owner of an IT support business. He asked me what would I do if there was a sales person that was selling services that the company didn’t have the skillset for, and I said something along the lines of stop the guy from miss selling, identity if what he is trying to sell is a genuine area for growth, skill up staff and then offer the service.

He said I was wrong, the sales person was doing his job perfectly and it was up to the rest of the company to try and figure out how to fill that gap. I was offered the job but turned it down as I didn’t think that was ethical.