As I understand it, it’s a niche provider compared to where it was 10 years ago. When was the last time you got a FedEx package from a major retailer? I order shit constantly and can’t remember getting one in maybe a year.

And, if you visit one of their distro centers, they are pale shades of what they were a decade ago, with a fraction of the employees and the vibe of a dying enterprise. Last time I had to hit our local distro center, there were two employees in the entire back area and a giant pile of undeliverable/lost packages in the waiting area.