From Wikipedia, here is the article snippet that originated the term.
Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a “two-sided market”, where a platform sits between buyers and sellers, hold each hostage to the other, raking off an ever-larger share of the value that passes between them.
GraveyardOrbit@lemmy.zip 10 hours ago
Interestingly, Cory Doctrow just said in a verge podcast episode that he loves to see enshittification applied as broadly as possible because it raises awareness and gets people talking