I think you are enormously overestimating their abilities to:

A) reflect on poor management decisions that hurt users. They have increased their company valuation TEN-fold under Satya Nadella over the last 11 years, and his push to cannibalise the hosted-services partners and Gold partners with Azure/365 made them a lot of ground before then. They became the second company ever to reach a valuation of $3T back in 2024. If you think a (globally) handful of unhappy home OS users will cause then to change course - I don’t think so, certainly never been my experience with MS.

B) win back most of the users they have lost to Windows. Why would those users return? They have what they need with their new solutions, and moving to them was a time and education cost that they have now fully paid, they’re invested. They’d have to have something very compelling to bring them back beyond, “hey guys we stopped being shit! (#### whispers for now)”.