Im going to ignore you sounding like a Nintendo rep and say that I think the poster assumes your account is locked to the console itself, which after I just checked (because that would be crazy if that was the case) is not the case but that console is considered a ‘primary console’ and that designation would have to be transferred to a different one in the event your current one breaks. I don’t think the OP knows this (and as I don’t own one myself, i didn’t initially either)