Comment on If you are in the US, and a karen threatens to call ICE on you, what's the best course of action?
DagwoodIII@piefed.social 1 week ago
I’ve been in a few confrontations in my life.
First rule in any confrontation is to maintain your cool. If you aren’t going to throw the first punch, you want to look like the reasonable one. They are like dogs and can smell fear.
The figure out how to deescalate the situation. Ask her what she wants? Free delivery? A written apology? Yes her to death and walk away.
Catoblepas@piefed.blahaj.zone 1 week ago
Having spent time in retail, yesing her to death is a legit strategy. You don’t have to agree with her for real, it’s like dealing with a toddler pitching a fit. They are primed for screaming and confrontation and don’t really know how to deal with someone who refuses to ‘play their part’ in the drama. Takes the wind out of their sails and leaves them confused, which is the perfect time to escape.
DagwoodIII@piefed.social 1 week ago
Thank you